We Bring the Ocean to YOU!
Specializing in EXOTIC saltwater fish and coral, Palmetto Reef can help you create your own amazing reef at home!
UPDATED COVID-19 STORE HOURS:
Due to the Government Restrictions to stop the spread of COVID-19, we have changed our store hours of operation to appointment only ON:
Monday & Tuesday: CLOSED
Wednesday- Friday: 12pm-4pm
Please book your appointment online today at: https://palmettoreefservice.setmore.com
or call the store at (803)-414-4223!
Online store appointments are for the sole purpose of purchasing fish food, fish medication, RODI water, saltwater, clean-up crew, and other essential aquarium needs. Water Testing appointments are also available for booking. Appointments will be limited to 20 minutes to assure we have appointments available for every customer, since we can only allow two customers in the store at one time. Thank you for your understanding and please stay safe!
Water Change Services are available Sunday or Monday from 10am-4pm.
https://palmettoreefservice.setmore.com and book your appointment today or call (803-414-4223)!
Please Download and Read the Service Agreement.
You must agree to the terms and conditions before the booking of a service.
If you have any questions please call 803-414-4223
In store pick up is available.-Please call us for this option at (803)414-4223
302 Charleston Highway, West Columbia, SC 29169
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PALMETTO REEF LIVE CORAL GUARENTEE & DOA POLICY
Palmetto Reef guarantees that all corals should arrive alive. In the event of DOA, Palmetto Reef must be contacted within 1 hour after receiving the package from the shipping company. Clear photos must be taken of the dead coral inside the closed bag and again outside. No credit will be given if there are not both types of pictures sent within 1 hours of receiving corals. There are no refunds or returns on live purchases. We do not issue refunds back to the credit card or any credit towards shipping. Verified DOA Pictures will receive credit towards next purchase. Every tank's parameters vary, and unfortunately the life of the coral is out of our hands once it is in your tank, and no credit or refunds can be given for losses.
If corals are DOA due to shipping related issues that are not under the control of Palmetto Reef or the Purchaser, credit will be given towards future purchase. We ask that in the case of any delays or damages to the package, you are expected to take all steps possible to file a claim with the shipping company.